AI agents for car & van hire

Every call answered. Every booking taken. Day or night.

Engenix answers your calls, emails, web chats and DMs, quotes from your own rates, and books the hire.

Enter your hire firm's website address and hear Engenix answer live, built around your own fleet and rates.

  • Answered in seconds, 24/7
  • Quotes and books the hire
  • Inbox, DMs and reviews, covered

The solution

One agent on every channel, run from your own systems.

Engenix answers voice, chat, email and social from one knowledge base, wired into the booking system you already run, with the whole desk in a single view.

Voice

Every call answered in seconds.

Availability checked, the hire quoted and booked, day or night, no voicemail.

Chat

Website and WhatsApp, always on.

Qualifies the enquiry while they decide and captures the booking, not just a form.

Email

The quote inbox, cleared by morning.

Priced from your rates, extensions and add-a-driver handled, read by intent not in order.

Social

DMs and mentions, never missed.

Catches the wedding-car and van enquiries on Instagram and Facebook before they cool.

Connected systems

Plugged into the systems you run.

Reads and updates your booking system, fleet diary and CRM, so every answer is real.

One dashboard

Every channel, one view.

Bookings, availability, deposits and analytics across every channel in one screen.

Use case · Voice & Chat

A van for tomorrow, booked on the call.

A customer rings needing a Luton in the morning. The Voice agent checks availability, quotes the day rate, and takes the booking, before they ring the next firm.

From the call

Engenix.Ai: Good morning, Engenix Car and Van Hire, how can I help?

Caller: Hi, have you got a Luton van I could pick up tomorrow morning? Moving flat.

Engenix.Ai: We do, a Luton with a tail-lift is available from 8am tomorrow. How long would you need it?

Read the rest of the call

Caller: Just the one day, back by six if that's alright.

Engenix.Ai: That's our day rate at sixty-nine pounds plus a refundable deposit. You'll need a full UK licence and a card in your name. Shall I book it?

Caller: Go on then, yes please.

Engenix.Ai: Booked. Luton with tail-lift, 8am pickup tomorrow, back by six. I've sent the confirmation and what to bring by text.

Hear a sample call.

A sample call: a hire enquiry answered, the right van quoted, the booking taken. Caller on the line, the agent in your firm's voice.

Hear it happen · sample call
0:00 / 0:00
Engenix.Ai × Customer

In production today

Already running for real teams, in very different businesses.

Not a someday promise. Live right now, answering, integrating and booking across working operations.

How it works

From first call to going live.

No coding, no drawn-out setup. You bring the firm; we bring the agent and the build. Most go live in two to six weeks.

Live in 2-6 weeks · No code, no rip-and-replace

Step 01

An initial chat

A relaxed call about your customers, your channels, and the systems the agent plugs into.

Step 02

We tailor Engenix.Ai

Trained on your fleet and policies, shaped to your firm's voice across voice, email, chat and social.

Step 03

Switch it on

Engenix handles real conversations on every channel from day one, with you in control of what it escalates.

Step 04

Refine as you grow

We watch the analytics and logs with you and fine-tune, so the agent keeps getting sharper.

The knowledge base

One brain, loaded with how your firm hires.

Every answer is grounded in your own fleet, rates and policies: excess, fuel, mileage, young-driver rules, what to bring at pickup. Consistent across channels, drawn from source, never guessed.

Loaded with your firm Knowledge Base
  • Feeds Voice
  • Feeds Email
  • Feeds Chat
  • Feeds Social
Phase 01 · Booking the hire

Before the keys change hands, the knowledge base is already quoting the right vehicle and locking in the booking.

Availability & quotes

"Have you got an automatic this weekend?" answered with the right vehicle, the real price, and a booking.

Evenings & weekends

The 8pm "I need a van for tomorrow" enquiry captured and booked, not lost to a closed counter.

Quotes back in minutes

Quote requests answered from your rates while the customer is still deciding.

Phase 02 · During the hire

Once the vehicle is out, the admin keeps moving without tying up the counter.

Extensions & add-a-driver

Extends a hire, adds a named driver, or moves a return, confirmed in writing, no phone tag.

Mid-hire questions

Mileage, fuel policy, what to do after a bump, answered the same way every time, with a person if it is urgent.

Phase 03 · After the return

The hire ends, but the questions and the repeat business do not.

Deposit & damage, explained

Release timelines and excess policy explained consistently, with a genuine dispute handed to your team.

Repeat & trade bookings

Re-engages leisure regulars and trade accounts, turning the next "same again?" into a confirmed booking.

Four channels

The same brain, everywhere your firm gets reached.

One agent, one set of answers, across every call, email, website visitor and message.

Channel 01

Voice

Most firms start here

Picks up when the counter is three deep: checks availability, quotes, books, and never lets a hire enquiry ring out.

Channel 02

Email

Reads the quote inbox by intent: prices the hire, handles extensions and add-a-driver, files the rest, all before it ages.

Channel 03

Chat

Qualifies the website visitor while they are still deciding, "9-seater, this weekend?", and captures the booking, not just a form.

Channel 04

Social

Catches the Instagram or Facebook DM about the wedding car or the van hire before the high-intent lead goes cold.

Start

Put an agent on the line that costs you bookings.

Bring the part of the firm that leaks most, the phones, the inbox, the after-hours gap. We will show you where an agent earns its place first.

Enter your hire firm's website address and hear Engenix answer live, built around your own fleet and rates.