Every call answered in seconds.
Availability checked, the hire quoted and booked, day or night, no voicemail.
AI agents for car & van hire
Engenix answers your calls, emails, web chats and DMs, quotes from your own rates, and books the hire.
Enter your hire firm's website address and hear Engenix answer live, built around your own fleet and rates.
The solution
Engenix answers voice, chat, email and social from one knowledge base, wired into the booking system you already run, with the whole desk in a single view.
Availability checked, the hire quoted and booked, day or night, no voicemail.
Qualifies the enquiry while they decide and captures the booking, not just a form.
Priced from your rates, extensions and add-a-driver handled, read by intent not in order.
Catches the wedding-car and van enquiries on Instagram and Facebook before they cool.
Reads and updates your booking system, fleet diary and CRM, so every answer is real.
Bookings, availability, deposits and analytics across every channel in one screen.
Use case · Voice & Chat
A customer rings needing a Luton in the morning. The Voice agent checks availability, quotes the day rate, and takes the booking, before they ring the next firm.
Engenix.Ai: Good morning, Engenix Car and Van Hire, how can I help?
Caller: Hi, have you got a Luton van I could pick up tomorrow morning? Moving flat.
Engenix.Ai: We do, a Luton with a tail-lift is available from 8am tomorrow. How long would you need it?
Caller: Just the one day, back by six if that's alright.
Engenix.Ai: That's our day rate at sixty-nine pounds plus a refundable deposit. You'll need a full UK licence and a card in your name. Shall I book it?
Caller: Go on then, yes please.
Engenix.Ai: Booked. Luton with tail-lift, 8am pickup tomorrow, back by six. I've sent the confirmation and what to bring by text.
A sample call: a hire enquiry answered, the right van quoted, the booking taken. Caller on the line, the agent in your firm's voice.
In production today
Not a someday promise. Live right now, answering, integrating and booking across working operations.
"Voice and chat now run across all 46 venues, each one handling its own venue's questions and taking bookings. The dashboard pulls the outcomes from every channel into one place, so we finally see what's landing right across the group."
NightcapMulti-venue bar group
"They answer our calls around the clock and handle the simple questions before they reach us. The clever bit is the dashboard, it brings our CRM and our campaigns together, so we run marketing from the same place we manage everything else."
Tony's Mobile VetsMobile veterinary care
"Our out-of-hours line is covered completely now, nothing rings out. They also built us a knowledge base we can talk to, ask it about a project and it pulls the detail and drafts the estimate. Real admin gone."
RocMEPBuilding services & MEP
How it works
No coding, no drawn-out setup. You bring the firm; we bring the agent and the build. Most go live in two to six weeks.
A relaxed call about your customers, your channels, and the systems the agent plugs into.
Trained on your fleet and policies, shaped to your firm's voice across voice, email, chat and social.
Engenix handles real conversations on every channel from day one, with you in control of what it escalates.
We watch the analytics and logs with you and fine-tune, so the agent keeps getting sharper.
The knowledge base
Every answer is grounded in your own fleet, rates and policies: excess, fuel, mileage, young-driver rules, what to bring at pickup. Consistent across channels, drawn from source, never guessed.
Before the keys change hands, the knowledge base is already quoting the right vehicle and locking in the booking.
"Have you got an automatic this weekend?" answered with the right vehicle, the real price, and a booking.
The 8pm "I need a van for tomorrow" enquiry captured and booked, not lost to a closed counter.
Quote requests answered from your rates while the customer is still deciding.
Once the vehicle is out, the admin keeps moving without tying up the counter.
Extends a hire, adds a named driver, or moves a return, confirmed in writing, no phone tag.
Mileage, fuel policy, what to do after a bump, answered the same way every time, with a person if it is urgent.
The hire ends, but the questions and the repeat business do not.
Release timelines and excess policy explained consistently, with a genuine dispute handed to your team.
Re-engages leisure regulars and trade accounts, turning the next "same again?" into a confirmed booking.
Four channels
One agent, one set of answers, across every call, email, website visitor and message.
Picks up when the counter is three deep: checks availability, quotes, books, and never lets a hire enquiry ring out.
Reads the quote inbox by intent: prices the hire, handles extensions and add-a-driver, files the rest, all before it ages.
Qualifies the website visitor while they are still deciding, "9-seater, this weekend?", and captures the booking, not just a form.
Catches the Instagram or Facebook DM about the wedding car or the van hire before the high-intent lead goes cold.
Start
Bring the part of the firm that leaks most, the phones, the inbox, the after-hours gap. We will show you where an agent earns its place first.
Enter your hire firm's website address and hear Engenix answer live, built around your own fleet and rates.
Your live agent
It opens your themed Engenix.Ai portal, where you build an agent on your own firm and hear it answer.